Privacy Policy

Data Collection

We collect your data when you:

Place an order
Create an account
Contact customer service

Browse the website (via cookies)

Data Collected:

Name, first name, email address, postal address, phone number, order history, IP address.

Use of Data:

Your data is used to:

Process your orders
Improve your user experience
Send you emails (with your consent)
Respond to your inquiries via the contact form

Legal Basis:

Data processing is based on:

Contractual necessity (orders)
Consent (newsletter)
Legitimate interest (statistics)

Data Retention:

Data is retained for a maximum of 3 years after the last interaction or end of the business relationship.

Cookies:

This website uses cookies to enhance browsing and for statistical purposes. You can accept or refuse them via the cookie banner.

Your Rights:

You may request access to, correction or deletion of your data at any time by contacting: contact@dolcedessert.fr
You also have the right to file a complaint with the CNIL: www.cnil.fr